The department is open Mon-Fri, 8 am-10 pm EST. The Customer Service Department is the central resource for providing solutions to customers who have questions about AT&T products and services, existing wireless account information, or service outages. The company was founded in 1885 and is headquartered in Dallas, Texas. ![]() As of December 31, 2017, it served approximately 133 million wireless customers. ![]() It offers wireless, local, long-distance, Voice over Internet Protocol, data network operations, and information services to consumers and businesses. operates as a telecommunications company in the United States and internationally. Many people use the AT&T speedtest for assessing how fast their broadband connection actually is because we offer free trials so you don’t need to take our word for it – just visit. AT&T’s service is to report what AT&T can do, not other common internet providers like AT&T Fiber or AT&T U-verse. This is your browser window providing those tests, not the AT&T Speed Test. ![]() The use of any third party trademarks on this site in no way indicates any relationship between and the holders of said trademarks, nor any endorsement of by the holders of said trademarks.The AT&T Speed Test works by running a short (8 seconds) and quick download and upload test and giving those results as an average. remain the property of their respective owners and are used by only to describe products and services offered by each respective trademark holder. does not offer internet, TV, or home phone service. is a website intended for research, review and comparison and, as such, falls under "Fair Use". Certain providers listed on our website offer us affiliate revenue, or a referral fee when you order their service.ĭisclaimer: All rights reserved. We continuously update the website to provide you with the latest deals and most accurate information. We provide information collected from providers, publicly available websites, and government sources. The average person wants a ping rate of 100ms or less, although online gamers would ideally have one of 30ms or less.Īffiliate Disclaimer: is an independent, review, availability, comparison, and research website that is supported by advertisement, referral, and affiliate compensation. It is the time it takes for your device to send out a packet and then receive a response. ![]() However, it is contingent on the activities the user performs on the internet. Ping rate, otherwise known as latency, is tested to determine the delay in data transfer between your device and a server or other device. A boot up speed between 5 and 10 Mbps per user is ideal. Often you can expect this number to be significantly lower than your download speed, especially if you are using a DSL connection. It becomes an important metric in regard to video calls, online gaming, or if you regularly upload large files online. This shows how fast your connection can upload data or files to other places online. Having a good result here is essential if you stream a lot, download many files, or have a larger household with many users. The easiest number to understand and most important on many levels, your download speed is a simple measurement of how fast your connection can download data and files, and is generally how ISPs advertise their plans. Understanding Your Results Download Speed
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